COMPLIMENTARY SHIPPING ON MALAYSIA ORDERS OVER RM250

Privacy Policy

1. Our commitment

RLYN STUDIOS (RA0136561-H) respects your personal data. This notice explains how we collect, use, disclose, store and protect personal data in connection with RLYN services, in line with the Personal Data Protection Act 2010 of Malaysia and other applicable requirements.

2. Data we may collect

Depending on how you interact with us, we may collect your name, email address, phone number, billing and delivery details, order details, payment status, correspondence, preferences, device information and information collected through cookies or similar technologies.

3. Why we use your data

We use personal data to process and deliver orders; communicate about purchases and customer service; prevent fraud and protect the website; comply with legal and accounting duties; improve our services; and, where you have chosen to receive them, send RLYN updates and marketing.

4. Sharing and international transfers

We only share data where necessary with service providers that help operate our store, process payments, deliver orders, host technology or provide professional services. They may only use the data to provide services to us or as required by law. If data is processed outside Malaysia, we will take reasonable steps to ensure appropriate protection.

5. Retention and security

We keep data only for as long as needed for the purpose it was collected, to resolve disputes, or to meet legal, tax and accounting obligations. We use reasonable administrative, technical and organisational measures to protect personal data, though no online system can be guaranteed completely secure.

6. Your choices and rights

You may ask to access or correct personal data held about you, withdraw consent for optional processing, or limit direct marketing by contacting us. We may need to verify your identity and may retain information where the law permits or requires it. You may also raise concerns with Malaysia’s Personal Data Protection Commissioner.

7. Cookies and links

Our use of browser storage and cookies is described in Cookie Settings. This site may link to third-party services; their privacy practices are governed by their own policies.

8. Contact and changes

For privacy requests or questions, email hello.rlyn@gmail.com. We may update this policy when our practices or legal requirements change; the latest version will be posted here.